Natural Stone Floor Restoration Specialists

We specialise in cleaning, polishing and restoring limestone, marble, travertine and terrazzo floors. We work with domestic and commercial customers and recommend the most suitable treatment for the type, condition and intended use of each floor.

In most cases, we can make a substantial improvement. Professional deep cleaning, diamond honing and polishing can remove built-up dirt, dull areas, light scratches and etch marks, restoring the stone’s natural colour and finish.

The final result will depend on the type of stone, its condition and any previous treatments or damage. We will assess these factors before recommending the appropriate restoration process.

The treatment is tailored to the condition of your floor. It may include deep cleaning the tiles and grout, filling small holes and cracks with resin, diamond honing, polishing and applying a suitable protective sealer.

We will inspect the floor and explain which treatments are necessary before the work begins.

Diamond polishing uses specialist floor machinery and progressively finer diamond abrasives to smooth and refine the surface of natural stone.

The process removes surface wear, dullness, light scratches and etch marks to restore a clean, even finish. It works directly on the stone rather than covering it with an artificial coating.

We can usually remove or greatly reduce light scratches, dull spots and etch marks through diamond honing and polishing.

Deeper scratches or more serious damage may require additional treatment. We will assess the affected areas during the survey and explain the likely result before beginning work.

Etch marks are dull, pale or cloudy areas caused when acidic substances react with the surface of natural stone. They commonly appear on marble, limestone and travertine as rings, splash marks or irregular patches that have lost their shine.

Typical causes include vinegar, lemon juice, wine, fizzy drinks, acidic cleaning products and limescale removers.

Unlike a stain, which changes the stone’s colour, an etch mark damages its surface finish. It will not normally disappear through cleaning and may require professional diamond honing and polishing to restore an even appearance.

Small cracks, chips and holes can often be filled using a carefully selected, colour-matched resin. The floor can then be honed and polished to create a neater and more even-looking surface.

The visibility of a repair will depend on its size, location and the natural colour and pattern of the stone.

Yes. Travertine naturally contains small holes and cavities that can become exposed as old filling material wears away.

These areas can normally be cleaned and filled with a suitable resin or repair compound before the floor is refinished. This improves the floor’s appearance and makes it easier to maintain.

Yes. Our deep-cleaning process includes the grout lines, helping to remove embedded dirt and improve the appearance of the whole floor.

Heavily stained, damaged or previously coated grout may require additional treatment, which we will discuss with you following an inspection.

Most natural stone floors benefit from sealing because the stone can be porous and vulnerable to staining.

A suitable impregnating sealer helps protect the surface and makes routine cleaning easier without creating an artificial coating. We will recommend an appropriate product for the particular stone, finish and location.

The available finishes depend on the type and condition of the stone. Many marble, limestone, travertine and terrazzo floors can be given a natural matt, satin or polished appearance.

We can explain the available options and help you choose the most practical finish for the room, foot traffic and your preferences.

A properly maintained polished stone floor is not necessarily slippery when dry. However, as with any hard floor, it can become slippery when wet, greasy or contaminated.

We can advise you on the most appropriate finish for the location and how the floor will be used. Spillages should always be cleaned promptly.

Our professional floor-restoration methods are designed to keep dust and disruption to a minimum.

Diamond honing is normally undertaken as a wet process. Water is used with the diamond abrasives, helping to control airborne dust while the surface is being refinished.

The working area should be cleared as much as possible before restoration begins.

We will discuss furniture, access and any preparation when arranging the work. If there are particularly large or heavy items that cannot easily be moved, please let us know in advance.

The time required depends on the size and condition of the floor, the type of stone and the treatments needed.

A smaller area may be completed in one day, while a larger or more heavily damaged floor can take longer. We will provide an estimated timescale with your quotation.

This depends on the restoration treatment and sealer used.

We will explain the relevant drying and curing times before leaving, including when the floor can be walked on and when rugs, furniture and other items can safely be replaced.

Use a pH-neutral cleaner specifically formulated for natural stone. Avoid bleach, vinegar, acidic products, limescale removers, abrasive cleaners and standard household detergents.

Once your floor has been restored, we will provide our Natural Stone Maintenance Guide and information about the stone soap we recommend. The stone soap acts as a pH-neutral cleaner and helps maintain and protect the restored finish.

With your permission, we can add you to our annual maintenance reminder list and contact you when professional maintenance may be due.

The appropriate maintenance interval depends on foot traffic, the type and finish of the stone and how the floor is cleaned.

Busy kitchens, hallways and commercial premises generally need professional maintenance more frequently than lightly used rooms. Regular maintenance can preserve the finish and reduce the likelihood of extensive restoration being required later.

Yes. In addition to floors, we clean and restore natural stone stairs, kitchen worktops and vanity units.

Please send us photographs and details of the surface, including the stone type if known, so that we can advise you on the most suitable treatment.

Yes. We provide natural stone cleaning, polishing, restoration and maintenance services for domestic and commercial customers.

We can plan the work to help minimise disruption to your premises. Contact us to discuss the floor, access requirements and preferred working arrangements.

We work throughout Surrey, East Sussex, West Sussex and Hampshire.

Our service area includes Woking, Guildford, Esher, Weybridge, Brighton, Eastbourne, Worthing, Crawley, Horsham, Southampton and Portsmouth, together with many surrounding towns and villages.

If you are unsure whether we cover your location, please contact us with your postcode.

No. We do not add an extra charge simply because the journey to your property is longer. If you are farther away, it usually means an earlier start for us.

Please contact us with your location and details of the work so that we can prepare an accurate quotation.

We usually begin work at 8 am. Starting early helps us avoid much of the morning traffic and make the best use of the working day.

We normally work through without a scheduled lunch break and aim to finish at approximately 3 pm. However, 3 pm is not a strict finishing time. If a job requires longer, we are happy to stay and ensure that the planned work is completed properly.

Yes. Floor Polishing Services Ltd is fully insured and has more than 15 years of experience in professional hard-floor cleaning and restoration.

Please ask us if you require further information relating to insurance for your home, premises or project.

The cost depends on the floor’s size, stone type, condition, access and the treatments required. Sending us photographs, approximate measurements and your location will help us provide an accurate quotation. A site survey may be recommended for larger or more complex projects.

Contact Floor Polishing Services Ltd to arrange a free, no-obligation quotation.

To help us assess the work, please provide:

• Photographs of the floor and damaged areas
• The approximate floor area
• Your location or postcode
• The type of stone, if known
• A description of the problems you would like us to address

Depending on the floor’s condition and the treatment required, we may recommend a site survey before confirming the proposed work and price.